State Farm® Insurance Agent Erik LaChance
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Baumann
October 10, 2025
"Ian was a pleasure to work with. He was very knowledgeable, and had answers to all my questions. I will definitely recommend him to my friends."
"Thank you so much for all you said about Ian!! We are thrilled to know how he took care of everything you needed and would love to continue to help you as you need! "
Patti Gaston
September 29, 2025
"My experience with State Farm and Ian, in particular, was easy and enjoyable! Not only did Ian save me money on my car and home insurance, he was a lot of fun to work with! Five stars ⭐️⭐️⭐️⭐️⭐️"
"We are so thrilled to hear of your experience with Ian and our team!! So glad to hear the experience was enjoyable! Please continue to let us know how we can help you in the future! "
Christine Smith
September 10, 2025
"Responsive, reliable and great customer service!"
"Thank you so much for your positive review! Let us know how we can help you more in the future! "
philipp
August 25, 2025
"Indicação de uma amiga, serviço de qualidade parabéns."
"Thank you so much for your review! We appreciate you and please let us know how we can help in the future! "
Josh arias Arias
August 21, 2025
"Original"
"Thank you so much for your five star review! "
Jessica Pastore
August 12, 2025
"Caroline was great to work with. She was very prompt and also easy to ask questions to. She made the process very easy."
"Thank you so much for your kind words! We are thrilled that you were able to get all of your questions answered and that Caroline assisted you and made the process easy!! Please let us know how we can help in the future! "
Veronica Janssen
July 31, 2025
"I cannot say enough positive things about Caroline and all of the staff at the LaChance agency. Caroline has helped me navigate a number of changes to my insurance policies over the last year and has been incredibly patient, courteous, helpful and friendly every step of the way! She is always VERY quick to respond and I deeply appreciate her professionalism and efficiency. Hands down the best insurance agency, and account manager, I could ask for!"
"Thank you for your amazing words and feedback!! We are so thankful that you have had such an incredible experience with Caroline! She is such an asset to our team! Please do not hesitate to let us know how we can continue to help you! "
Jeff Lindenbaum
June 24, 2025
"I had a great experience with Dendi. She was to help me revise my coverage that best suits my family and allows us to save additional money. Dendi was also very diligent in making sure she got me the answers I needed in the same day, despite dealing with and office blackout."
"Jeff, we are so thrilled to hear that you had such a great experience with Dendi!! Please let us know if there is ever any further questions you have or ways that we can further assist you! "
Krista Kapil
May 9, 2025
"Sam is truly amazing! She went above and beyond to help me get the best rate at State Farm, and I couldn’t be more grateful. She was patient, knowledgeable, and genuinely cared about finding the best option for me. If you’re looking for someone who will take the time to help and make the process smooth and stress-free, Sam is the one. Highly recommend her!"
"Krista - thank you so much for your amazing review! We love Sam and love knowing how well you felt heard and taken care of! Please always let us know how we can further help you or your family in the future! "
Darlene Clark
April 8, 2025
"For reasons unknown to me I was transferred to a local State Farm Agent in Delmar, NY. I was happy about that. I received a call from Matt Carroll at LaChance State Farm agency asking me to come in to review my policies. I am so glad I did! Matt found several ways I could save on both my auto policy and homeowners policy. He suggested an umbrella policy that wouldn't benefit State Farm but it would me. Matt was personable, knowledgeable and very easy to talk to. I look forward to a long term relationship with this agency and will eagerly refer friends to them."
"Darlene - we are THRILLED by your kind words and review of your experience with our agency, and especially with Matt! We are so happy to hear you had such a great experience, and will continue to be available to answer any further questions you may have! Thank you! "
Cassidy Clavet
February 22, 2025
"The LaChance agency in Delmar has been truly wonderful to work with! John is a well-informed and patient sales associate that answered all my questions and provided great suggestions of coverage amounts for my car and life insurance policies. Working with this group has been a breeze, and I would recommend everyone to work with them!"
"Thank you so much, Cassidy, for such an awesome review! We love knowing that you were in good hands with John and that he helped make the process clear and understandable for you! Please let us know how we can continue to help you in the future! "
James Pickard
February 13, 2025
"I’ve been with Eriks office for over 2 years now and they have by far been superior in terms of customer service and quality. I highly recommend the LaChance Agency to anyone looking for a personalized experience with a team of professionals that understand what’s important to me as a customer."
"Hi James! We really appreciate you and your awesome review!! Thank you also for such a great recommendation! Please let us know how we can continue to help you out in the future! "
Andrew Amico
February 13, 2025
"Matt Carroll with the LaChance State Farm Agency was very helpful. He answered a number of questions I had about my car insurance coverage. Matt has an engaging personality and goes out of his way to make sure my insurance matches my needs. Thanks Matt."
"Thank you so much for your awesome feedback, Andrew! We love knowing you felt so taken care of by Matt! Please let us know how we can continue to help you and your friends and family! "
John Kaczmarek
February 13, 2025
"John Toper and Angie Consolo provide excellent coverage for clients. Their process is fast, and the customer service is great!"
"Thank you so much for your awesome feedback, John! We love working with you and doing everything we can to help make your transactions smoother!! "
John Fitzgerald
February 6, 2025
"Worked with Ian on a homeowner's policy and he was nothing but 100% professional timely. Always called back when he said he would. I've been with these guys for years now and they are the best in the business."
"Thank you so much for your amazing words and great feedback!! We really appreciate hearing how well you were taken care of! Please let me know if we are able to help you out more in the future! "
Miriam Axel-Lute
February 1, 2025
"When I had a problem with national claims and reached out to my local folks at this agency, they resolved it quickly and cheerfully! They have always been quick and clear about responding to other questions as well."
"Thank you so much for your awesome feedback, Miriam! We are so pleased that we were able to assist you quickly and efficiently! Please let us know if we can ever help you further in the future! "