State Farm® Insurance Agent Erik LaChance
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Aft
April 28, 2026
"Erik and his team are amazing! They take the time to understand what and who is most important to you and educate you on how best to protect both! If you are looking for an agent and team who cares and is passionate about excellent customer service, you must check out the LaChance Agency! You will be so happy you did! Keep up the great work, team!"
"Thank you so much for your awesome feedback, Steven! We always appreciate hearing of positive experiences had and that you felt heard and valued! Please let us know how we can continue to help you and your friends and family in the future! "
Aselin Watson
April 27, 2026
"Erik was amazing with helping me get a Renter’s insurance policy that fit my needs. This man spent 45 minutes on the phone with my property manager to make sure I was able to get coverage that met their requirements. He’s also hilarious."
Alexandra Yudiski
April 16, 2026
"Nick Marcella was very responsive and answer all my questions easily. He also prompted if I had any questions or concerns about anything multiples times. Great service"
"Hi Alexandra! Thank you so much for your kind review and amazing feedback! We appreciate knowing you were well taken care of and had all of your questions answered! Please let us know if we can help you in any way in the future! "
Alexander Keefer
April 10, 2026
"Caroline Dolan made it incredibly simple and straightforward to get my home and auto insurance bundled and all set as my family and I were in the process of a chaotic move! She was incredibly quick to respond and always available!"
"We are so thrilled to hear of the incredible experience you had with Caroline from our office! Please let us know how we can continue to help you in the future! "
Jade Analese
April 2, 2026
"Nick M. was very helpful in setting up my insurance policy!"
"So thrilled to hear that you had a great experience with Nick and our agency! Please let us know how we can continue to help you in the future! "
Chris Wigle
April 2, 2026
"Even tho I was a right fit for State Farm Nick Marcella put me on game to some insurance tips and tricks that was just as available, thank you"
"Thank you so much for your awesome feedback! We always want to do what's best for you, regardless!! Thank you for your trust! "
Kevin Trigonis
March 27, 2026
"Nick was absolutely amazing to work with. His knowledge of the insurance industry was impressive. I could tell he truly cared about me and my family."
"Thank you for your awesome feedback! We are so thrilled to hear of your positive experience in working with Nick! Please let us know how we can continue to serve and protect your family and all of their insurance needs! "
Shaisha Seabrooks
March 6, 2026
"I had an excellent experience working with Erik LaChance at State Farm. Erik took the time to thoroughly explain my policy options in a way that was clear, patient, and easy to understand. Insurance can sometimes feel overwhelming, but he broke everything down step by step and made sure I fully understood what I was getting and why it mattered. He was extremely professional, knowledgeable, and responsive to all of my questions. I never felt rushed, and he made sure I was comfortable with every decision before moving forward. His honesty and transparency really stood out and made the entire process smooth and stress-free. If you’re looking for someone who is reliable, informative, and truly cares about helping you make the best insurance decisions, I highly recommend working with Erik. He represents State Farm exceptionally well!"
"We appreciate your positive review!! We are so thrilled you had such a great experience and we are available to help you with whatever you need going forward!! "
Mohammed Tijani
February 18, 2026
"Great experience overall, did way more than required to help me get my car insurance, so nice and just genuinely a nice person to talk and deal with"
"Thank you so much for such a kind review! We always appreciate the feedback! Please let us know how we can continue to serve you! "
Brian Baumann
October 10, 2025
"Ian was a pleasure to work with. He was very knowledgeable, and had answers to all my questions. I will definitely recommend him to my friends."
"Thank you so much for all you said about Ian!! We are thrilled to know how he took care of everything you needed and would love to continue to help you as you need! "
Patti Gaston
September 29, 2025
"My experience with State Farm and Ian, in particular, was easy and enjoyable! Not only did Ian save me money on my car and home insurance, he was a lot of fun to work with! Five stars ⭐️⭐️⭐️⭐️⭐️"
"We are so thrilled to hear of your experience with Ian and our team!! So glad to hear the experience was enjoyable! Please continue to let us know how we can help you in the future! "
Christine Smith
September 10, 2025
"Responsive, reliable and great customer service!"
"Thank you so much for your positive review! Let us know how we can help you more in the future! "
philipp
August 25, 2025
"Indicação de uma amiga, serviço de qualidade parabéns."
"Thank you so much for your review! We appreciate you and please let us know how we can help in the future! "
Josh arias Arias
August 21, 2025
"Original"
"Thank you so much for your five star review! "
Jessica Pastore
August 12, 2025
"Caroline was great to work with. She was very prompt and also easy to ask questions to. She made the process very easy."
"Thank you so much for your kind words! We are thrilled that you were able to get all of your questions answered and that Caroline assisted you and made the process easy!! Please let us know how we can help in the future! "
Veronica Janssen
July 31, 2025
"I cannot say enough positive things about Caroline and all of the staff at the LaChance agency. Caroline has helped me navigate a number of changes to my insurance policies over the last year and has been incredibly patient, courteous, helpful and friendly every step of the way! She is always VERY quick to respond and I deeply appreciate her professionalism and efficiency. Hands down the best insurance agency, and account manager, I could ask for!"
"Thank you for your amazing words and feedback!! We are so thankful that you have had such an incredible experience with Caroline! She is such an asset to our team! Please do not hesitate to let us know how we can continue to help you! "
Jeff Lindenbaum
June 24, 2025
"I had a great experience with Dendi. She was to help me revise my coverage that best suits my family and allows us to save additional money. Dendi was also very diligent in making sure she got me the answers I needed in the same day, despite dealing with and office blackout."
"Jeff, we are so thrilled to hear that you had such a great experience with Dendi!! Please let us know if there is ever any further questions you have or ways that we can further assist you! "
Krista Kapil
May 9, 2025
"Sam is truly amazing! She went above and beyond to help me get the best rate at State Farm, and I couldn’t be more grateful. She was patient, knowledgeable, and genuinely cared about finding the best option for me. If you’re looking for someone who will take the time to help and make the process smooth and stress-free, Sam is the one. Highly recommend her!"
"Krista - thank you so much for your amazing review! We love Sam and love knowing how well you felt heard and taken care of! Please always let us know how we can further help you or your family in the future! "
Darlene Clark
April 8, 2025
"For reasons unknown to me I was transferred to a local State Farm Agent in Delmar, NY. I was happy about that. I received a call from Matt Carroll at LaChance State Farm agency asking me to come in to review my policies. I am so glad I did! Matt found several ways I could save on both my auto policy and homeowners policy. He suggested an umbrella policy that wouldn't benefit State Farm but it would me. Matt was personable, knowledgeable and very easy to talk to. I look forward to a long term relationship with this agency and will eagerly refer friends to them."
"Darlene - we are THRILLED by your kind words and review of your experience with our agency, and especially with Matt! We are so happy to hear you had such a great experience, and will continue to be available to answer any further questions you may have! Thank you! "
Cassidy Clavet
February 22, 2025
"The LaChance agency in Delmar has been truly wonderful to work with! John is a well-informed and patient sales associate that answered all my questions and provided great suggestions of coverage amounts for my car and life insurance policies. Working with this group has been a breeze, and I would recommend everyone to work with them!"
"Thank you so much, Cassidy, for such an awesome review! We love knowing that you were in good hands with John and that he helped make the process clear and understandable for you! Please let us know how we can continue to help you in the future! "
James Pickard
February 13, 2025
"I’ve been with Eriks office for over 2 years now and they have by far been superior in terms of customer service and quality. I highly recommend the LaChance Agency to anyone looking for a personalized experience with a team of professionals that understand what’s important to me as a customer."
"Hi James! We really appreciate you and your awesome review!! Thank you also for such a great recommendation! Please let us know how we can continue to help you out in the future! "
Andrew Amico
February 13, 2025
"Matt Carroll with the LaChance State Farm Agency was very helpful. He answered a number of questions I had about my car insurance coverage. Matt has an engaging personality and goes out of his way to make sure my insurance matches my needs. Thanks Matt."
"Thank you so much for your awesome feedback, Andrew! We love knowing you felt so taken care of by Matt! Please let us know how we can continue to help you and your friends and family! "
John Kaczmarek
February 13, 2025
"John Toper and Angie Consolo provide excellent coverage for clients. Their process is fast, and the customer service is great!"
"Thank you so much for your awesome feedback, John! We love working with you and doing everything we can to help make your transactions smoother!! "
John Fitzgerald
February 6, 2025
"Worked with Ian on a homeowner's policy and he was nothing but 100% professional timely. Always called back when he said he would. I've been with these guys for years now and they are the best in the business."
"Thank you so much for your amazing words and great feedback!! We really appreciate hearing how well you were taken care of! Please let me know if we are able to help you out more in the future! "
Miriam Axel-Lute
February 1, 2025
"When I had a problem with national claims and reached out to my local folks at this agency, they resolved it quickly and cheerfully! They have always been quick and clear about responding to other questions as well."
"Thank you so much for your awesome feedback, Miriam! We are so pleased that we were able to assist you quickly and efficiently! Please let us know if we can ever help you further in the future! "